Why Social Networking Strategies Fail: A Cautionary Tale - TechNewsWorld
Story date: 2008-09-29 01:07:00
Added on: 2008-09-29 15:25:09
Social networking can be a relatively low-cost way to keep in touch with your customers, but it also can result in a customer-service nightmare if not handled properly. Columnist Louis Columbus shares the story of one company's missteps in social ...
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